Are you getting a return on the investments you have made in your staff?
And how do you measure it?
With the report types prepared in Asistan34, you can track staff shift hours, call details per person or for the whole office, performance metrics, and the current status of all files, and export them to Excel.
The start and end times of staff shifts,
How many calls each employee made daily, weekly, and monthly, and how many of them they reached,
Expected payment dates and amounts, so you can plan strategic moves based on the payment promises received.
All these reports give you insight into staff productivity.
They show your collection rate and help you decide which high-risk files to assign to whom.
