Automatic Dialing System

Automatic Dialing - Predictive Dialer

Predictive Dialer (Automatic Dialing)

The automatic dialing system automatically calls the debtors or contacts on pre-defined lists and connects them to customer representatives (agents) or groups.

The automatic dialing system lets you work through your files faster. This way, you use your time more efficiently and increase operator productivity.

Creating Automatic Call Lists

When building a call list for your targeted goal, you can use the filtering feature with different criteria to reach your result.

Those with a debt amount above or below a certain figure,

Those residing or not residing in a specific province,

Files that are newer or older,

With the detailed filtering feature, you can easily create a call list of the files you want to be called.

Automatic Call Report

With the Automatic Call Report, you can measure the productivity of your work.

Call statistics for personnel,

The durations and statistics of all calls,

You can see the registered phone numbers that are out of service.

You can call busy and unreachable numbers again, or send bulk SMS messages.